Aspen Pet

Recently, Mulder’s retractable leash locked up and would not retract anymore. I¬†thought about returning it but the receipt is nowhere to be found.¬†Luckily, I took a chance and contacted Aspen Pet, the company who makes these wonderful products. I got a quick response with instructions on where to send it back. Soon after, we received a package with a brand new retractable leash with a bonus toy and some treats! Now, that is “customer service”.

Box of Goodies

Box of Goodies

Mulder enjoying his new toy

Mulder enjoying his new toy

Disclaimer: This is my personal opinion and not a paid post. I’m so happy about the response, I had to write about it. I highly recommend the leash but please follow the instructions and use caution.

This entry was filed under: Family, Mulder the Dog
 

One Comment

  1. Posted August 31, 2009 at 5:10 pm | Permalink

    That is serious customer service. What a cute toy!